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Warranty

We guarantee all of our products against defective workmanship and faulty materials for 6 months from the date of purchase.

We undertake, in accordance with our own option, to replace or repair free of charge each product or part thereof on condition that the machine or parts in question is:

  • Returned to us or to one of our Authorised Service Stations freight prepaid.
  • Found on examination to be suffering from material or construction defect and has not been tampered with.
  • Warranty becomes void if the tool has been damaged, modified or misused.

Parts not covered under warranty due to normal wear & tear.

  • Carbon Brushes
  • O Rings
  • Broken Power Supply Cords
  • Worn out Commutators or Armatures
  • Switches due to excessive power supply
  • V Belts, Belts and Rubber Parts
  • Ball Bearings

Conditions for warranty claims for Flex, Ken & Exit-Flex Power Tools

  • Warranty card or proof of purchase is mandatory.
  • Claims rejected if improper accessories or overload is found.
  • The defective tool should be sent to an authorised service centre freight paid.